Publications
2025
- R&RThe Interplay Between Customer Feedback Solicitation and Innovation: A Dynamic Solution2025Major Revision at Manufacturing & Services Operations Management
- Working Paper
2024
- Journal
2022
- JournalDynamic planning with reusable healthcare resources: application to appointment schedulingFlexible Services and Manufacturing Journal, 2022
2021
- JournalPhysician ranking optimization based on patients’ browse behaviors and resource capacitiesInternet Research, 2021
2020
2019
- JournalPhysician recommendation on healthcare appointment platforms considering patient choiceIEEE Transactions on Automation Science and Engineering, 2019