Research

2025

  1. Working Paper
    The Interplay Between Customer Feedback Solicitation and Innovation: A Dynamic Solution
    Hanqi Wen, Izak Duenyas, and Joline Uichanco
    2025
    Major Revision at Manufacturing & Services Operations Management
    SSRN
  2. Working Paper
    Pooling Goods of Different Quality: Platform Design under Inventory Commingling
    Hanqi Wen, Izak Duenyas, and Joline Uichanco
    2025
    Under Revision
    SSRN

2024

  1. Journal
    Dynamic expansions of social followings with lotteries and give-aways
    Hanqi Wen, Jingtong Zhao, Van-Anh Truong, and 1 more author
    IISE Transactions, 2024
    DOI

2022

  1. Journal
    Dynamic planning with reusable healthcare resources: application to appointment scheduling
    Jingtong Zhao and Hanqi Wen
    Flexible Services and Manufacturing Journal, 2022
    DOI

2021

  1. Journal
    Physician ranking optimization based on patients’ browse behaviors and resource capacities
    Xin Pan, Hanqi Wen, Ziwei Wang, and 2 more authors
    Internet Research, 2021
    DOI

2020

  1. Conference
    Online ranking of physicians with perishable resources
    Hanqi Wen, Xin Pan, and Jie Song
    In 2020 IEEE 16th International Conference on Automation Science and Engineering (CASE), 2020
    Awarded DOI

2019

  1. Journal
    Physician recommendation on healthcare appointment platforms considering patient choice
    Hanqi Wen, Jie Song, and Xin Pan
    IEEE Transactions on Automation Science and Engineering, 2019
    DOI